Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you register for an account, subscribe to our service, or communicate with us.

Personal Information: This may include your name, email address, billing information, and any other information you choose to provide.

Usage Data: We collect information about how you interact with our Service, including the pages you visit, the features you use, and the time spent on the platform.

Content Data: When you upload images or videos to our Service, we temporarily process this content to provide you with hashtag and caption recommendations.

2. How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our Service. Specifically, we use your information to:

• Process and fulfill your requests for hashtag and caption generation
• Process your payments and manage your subscription
• Send you service-related communications
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends to improve the Service
• Protect against fraudulent or unauthorized transactions
• Comply with legal obligations

Important: We do not use your uploaded content (images or videos) to train AI models. Your content is processed solely to provide you with the Service you requested.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as payment processors, cloud hosting providers, and AI service providers like OpenAI.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with your consent or at your direction.

OpenAI as a Data Subprocessor: We use OpenAI as a data subprocessor to enable AI-powered functionalities in our Service, including hashtag and caption generation. When you upload content, this data may be processed by OpenAI on our behalf, in compliance with applicable data protection laws including GDPR and CCPA. OpenAI maintains appropriate security measures to protect your data, including SOC 2 compliance. OpenAI may also engage additional subprocessors, such as Microsoft (for cloud infrastructure) and Snowflake (for data warehousing). For more information on OpenAI's data processing practices, please refer to their privacy policy and Data Processing Addendum available on their website.

Important Note About OpenAI: When we send your data to OpenAI via their API, OpenAI does not use this data to train or improve their AI models. As per OpenAI's data usage policies for their API customers, data submitted through the API is not used for training purposes. This means your images, videos, and any content you upload remain private and are only used to generate the specific hashtags and captions you requested.

4. Data Retention

We retain your personal information for as long as necessary to provide you with the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

For uploaded content (images and videos), we store this data in your account history indefinitely to provide you with hashtag and caption recommendations and maintain your content history. This content will remain stored until you explicitly request its deletion.

You can request deletion of your account and associated data at any time by contacting us at Contact us.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at Contact us. Please note that these rights may be limited in some circumstances by local law requirements.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

The cookies we use fall under the category of strictly necessary cookies, which are essential for the functioning of our website and providing the services you explicitly request. These cookies are necessary for enabling core functionality such as security, network management, and account access.

We use these technologies to:

• Remember your login status and preferences
• Understand how you use our Service
• Improve our Service and user experience
• Protect against fraudulent activity

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Since we only use strictly necessary cookies that are essential for the functioning of our Service and the features you explicitly request, we do not display a cookie consent banner. Under many privacy regulations, including GDPR, strictly necessary cookies do not require explicit consent as they are required for providing the service you have requested.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. It is important that you maintain the security of your account by using a strong password and keeping your login information confidential.

8. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the information, including personal information, to the United Arab Emirates and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at Contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: Contact us